When used properly, psychometrical assessments give results that are both valid and objective, thus useful for hiring and for developing people. For this to be the case, the tests used must be developed on a scientific basis, with proper attention to who will use it and what it is intended for.
Fairness
Building fair assessments is an ongoing effort. The questions and scales must not contain unintended bias against for example gender, age group, ethnic group, educational level etc. Norms also need to be updated continuously. This is some of the work that goes on "behind the scenes" at Master.
Master also puts significant effort into training the people who use our tests. In our experience, this leads to a better experience for test takers and a better use of the test result.
For example, when you are tested with Master's solutions you are always entitled to feedback explaining your result. This can be a report and/or verbal feedback. You should also have been told the name of the certified user who tested you, so you can contact them with any questions about the assessment.
If you have any concerns about how you or others have been treated in connection with a Master assessment, please contact your local Master country office.
Special needs
As a test provider, Master is committed to fair and equal treatment of everyone who takes our assessments.
If you have a condition or a disability that you think may affect the assessment, it is in your best interest to let the employer know as early as possible. For example, if you have been invited to complete a test and a disability may affect your performance in one of the exercises, discuss it with the employer before you start answering the test.
If you have any special requirements, it is best to mention them in advance. The employer can then make reasonable adjustments so you can show your true ability. If you wait until the day of the assessment, the adjustments they are able to make will probably be more limited.
Dyslexia
If you are dyslexic, the right adjustment depends on how much your reading is affected and on the support tools you have available.
Ability tests: Master provides a non-verbal version of the tests that can be useful for people with dyslexia. Make sure you are offered the non-verbal version, which does not rely on reading.
Personality tests: Many test takers with dyslexia can complete the test without help, as long as they feel confident they understand what they are reading. There is no writing involved, but it is important that you can read the questions with certainty.
A good way to find out if your dyslexia might affect the result, is to read 2–3 sample questions before you start. If you feel you can read them without difficulty, you can take the test on your own. If you feel uncertain or need support, you can ask for a proxy reader, someone who reads the questions out loud in a neutral way, without commenting on what they mean or on your answers.