Saxo Bank has integrated Master’s assessment solutions into its global HR setup as part of its broader strategic agenda. ACE and MPA are used for all candidates progressing to second-round interviews.
As a result of the integration, the entire process has become faster, more transparent, and significantly less prone to errors. Although the solution has only recently been implemented, Saxo Bank is already seeing impressive results:
“It was important for us to reduce time-to-hire. With the integration, we save approximately five minutes per assessed candidate. Given our global candidate volumes, this makes a significant difference: each year, we conduct thousands of assessments, so the new integration saves us more than 100 hours annually.”
Sanne Hulsebos, Global Head of Recruitment & Employee Onboarding at Saxo Bank
The decision to integrate with Master was part of Saxo Bank’s broader business development agenda: HR needed to professionalise its setup, and the key to success was one unified system across countries. Ultimately, the goal was both to save time and to create greater transparency throughout the entire process.
Despite having offices around the world and operating across multiple systems, Saxo Bank was determined to deliver a consistent experience for everyone. A key priority was ensuring that candidates, regardless of location, were presented with the same recruitment process.
The motivation to rethink and improve their setup stemmed from the challenges of comparing results across borders within a manual and time-consuming system. To standardise processes, Saxo Bank chose to integrate everything into Workday.
The integration was a strategic decision: a unified setup across all locations would drive consistency in processes, create clearer ownership, and make internal mobility between Saxo Bank offices significantly easier.
A central element of this strategy was also the consistent use of Master’s cognitive test, ACE, and personality assessment, MPA, for candidates progressing to second-round interviews. These assessments serve as a qualification tool for new hires, ensuring a consistent standard. The systematic use of Master’s assessment solutions enhances the quality of recruitment decisions.
To keep everything within a single system, Master’s assessment solutions were fully integrated into Workday. And the results are clear—processes are now faster, and the rate of mis-hires has been reduced:
“It was very important for us to integrate the cognitive test, ACE, and the personality assessment, MPA, as they are an essential part of our recruitment setup. We use ACE and MPA across all locations, and as we aimed for one global system that could automate as many processes as possible, the integration with Master became crucial.”
Sanne Hulsebos, Global Head of Recruitment & Employee Onboarding at Saxo Bank
Driven by their ambition to enhance the entire HR setup, Saxo Bank set out to automate manual tasks. Previously, hiring managers had to send an email before HR could prepare the assessment for the candidate. This was followed by ongoing back-and-forth communication just to track where the candidate was in the process.
With the integration, the entire process is now automated. With just a few clicks, an assessment is assigned to a candidate, and both HR and the hiring manager can track progress in real time. This creates a new level of transparency while significantly reducing the risk of errors. No one forgets to send critical information, as the system clearly defines who is responsible for the next step. And the endless email chains are now a thing of the past.
In addition to reducing time, improving the candidate experience was also a key priority. As part of the broader strategy, Saxo Bank aimed to communicate with candidates in a more efficient and seamless way.
The integration creates an all-in-one solution for candidates. All communication is centralised in one place, providing far greater transparency throughout the entire process.
Beyond the integration, Saxo Bank has also launched an online career site designed to further enhance the overall candidate experience.
… and the results are impressive: so far, Saxo Bank saves around five minutes per assessed candidate. With their volume of thousands of candidates, this amounts to more than 100 hours per year—potentially even more!
Med besparelsen på tid er blot et af de resultater, Saxo Bank har set. Derudover giver integrationen:
